Privacy Policy for Mandalay Homes
Effective Date: July 31, 2025
This Privacy Policy describes how Mandalay Homes (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, communicate with us, and interact with our home building and sales services. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information from you, including:
- Information You Provide to Us: This includes information you provide when you fill out a form, request a brochure, sign up for a newsletter, or communicate with us directly. This may include your name, email address, phone number, mailing address, and any specific preferences or questions you submit.
- Information We Collect Automatically: When you visit our website, we may automatically collect certain information about your device and Browse activity. This may include your IP address, browser type, operating system, the pages you viewed, and the dates and times of your visit. We may use cookies and similar technologies for this purpose.
- Information from Third Parties: We may receive information about you from third-party partners, such as real estate agents or marketing analytics providers, to help us better serve you.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Fulfill Your Requests: To provide you with the information, brochures, or services you have requested, such as details about our floor plans or communities.
- To Communicate with You: To respond to your inquiries, send you important updates, and deliver marketing and promotional materials about our homes and communities.
- To Improve Our Services: To analyze website usage, track the effectiveness of our marketing efforts, and improve the user experience of our website and services.
- For Legal and Security Purposes: To comply with legal obligations, enforce our terms of service, and protect the security and integrity of our website and business.
- To Personalize Your Experience: To provide you with more relevant content and recommendations based on your preferences.
SMS Communication: Our business uses text messaging to provide timely, relevant, and requested information to our clients and prospects. Our messaging is strictly permission-based, and we do not engage in unsolicited messaging. We send notifications about new homes for sale, price changes, or open house invitations to individuals who have explicitly opted-in via a web forms. We send important transactional updates, such as appointment reminders for property showings, inspection schedules, or key milestones in the closing process. These are sent to clients we are actively working with to ensure a smooth transaction. We also engage in one-to-one conversational messaging with leads who have inquired about a property or service on our website, ensuring we have their consent to respond via text.
Mobile phone information is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: We may share your information with trusted third-party service providers who assist us with our business operations, such as marketing platforms, IT support, and data analytics.
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
4. Your Choices and Controls
You have control over your personal information:
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails or text messages from us at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
- Cookies: You can set your browser to refuse all or some browser cookies, but this may affect the functionality of our website.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure.
6. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Mandalay Homes
3013 Centerpointe E Dr Unit C, Prescott AZ 86301
855-955-6466
info@mandalayhomes.com
